Last Updated: January 2025
Stonegate is committed to protecting the privacy and confidentiality of personal information entrusted to us by clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
This policy applies to information collected through our website, during consultations, and throughout legal service delivery. By using our services or website, you consent to the data practices described in this policy.
Our website uses cookies and similar technologies for functionality, analytics, and user preference storage. For detailed information about cookie usage, please review our Cookie Policy.
We collect and process personal information based on the following legal grounds:
Express consent provided through form submissions, service agreements, or explicit authorization for specific purposes.
Information necessary to provide requested legal services and fulfill contractual obligations.
Processing required for our legitimate business interests, including service improvement and fraud prevention.
Compliance with applicable laws, regulations, and Law Society requirements.
We retain personal information for different periods depending on the type of information and purpose for collection:
Client Files: Maintained for minimum of seven years after matter completion, as required by Law Society rules
Financial Records: Retained for seven years following applicable tax and accounting legislation
Communications: Stored for duration of client relationship plus retention period for legal compliance
Website Analytics: Anonymized after 26 months or earlier upon request
Information is securely destroyed or anonymized once retention periods expire, unless longer retention is required for legal or regulatory purposes.
Stonegate implements administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction:
While we maintain robust security measures, no system is completely secure. We cannot guarantee absolute security but commit to prompt notification in the event of any data breach affecting client information.
You have the following rights regarding your personal information:
Request copies of personal information we hold about you, subject to legal and professional privilege protections.
Request correction of inaccurate or incomplete personal information in our records.
Request deletion of personal information where no legal or regulatory retention requirement exists.
Request limitation on how we use your information in certain circumstances.
Receive personal information in structured, commonly used format for transfer to another service provider where technically feasible.
Object to processing based on legitimate interests or for direct marketing purposes.
Withdraw previously provided consent for data processing, though this may affect our ability to provide certain services.
To exercise any of these rights, please contact us at [email protected]. We will respond to requests within 30 days.
We may share personal information with trusted third parties who assist in service delivery:
All third-party processors are contractually bound to maintain confidentiality and security standards consistent with Canadian privacy legislation. Information is shared only to the extent necessary for service provision.
Personal information is primarily stored and processed within Canada. When international transfer becomes necessary (for example, cloud services with foreign servers), we ensure adequate safeguards are in place:
Our website uses cookies for functionality, analytics, and user experience enhancement. For comprehensive information about cookie types, purposes, and management options, please review our Cookie Policy.
This Privacy Policy may be updated periodically to reflect changes in our practices, legal requirements, or service offerings. Material changes will be communicated through:
Continued use of our services following policy updates constitutes acceptance of revised terms.
For questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact:
Privacy Officer
Stonegate
333 Bay Street, Suite 2900
Toronto, ON M5H 2T4
Email: [email protected]
Phone: +1 (416) 738-2954
If you have concerns about our privacy practices that remain unresolved after contacting us, you may file a complaint with the Office of the Privacy Commissioner of Canada.